Delivery Times

Delivery times can vary for each product based on the delivery location, the specific product and the size of the product. You can estimate delivery dates for individual products by adding the "Ships Within" to the "Shipping Time" under the product details of each product. This is especially useful if your gift is time sensitive. Due to the size of some products, ground shipping may be the only shipping method available. Please contact a Customer Service Representative for shipping costs and methods other than UPS Ground.

How is my total delivery time determined?
The total delivery time for your order is calculated from the time your order is placed until the time you receive it. The diagram below shows how the Total Delivery Time is broken down into pre-ship processing time and shipping time.

Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order and in some cases, custom build the product.

Shipping time is measured from when your order leaves the warehouse to when it arrives at your home or office.