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This mailbox is FABULOUS!!!! I live in a community that requires us to have rural boxes. I can now stop worrying about my privacy and my identity being stolen. Everyone who has rural delivery should buy this fabulous mailbox. It was delievered by UPS at the time I was told. Your company was very professional and instrumental in my choosing of this particular box. I am just "Over The Moon" and cannot say enough good things about it. Cost should never be a factor when security and privacy matter most. My neighbors can't stop talking about it! Finally, they have something positive to gossip about! I LOVE THIS MAILBOX! Thank you. I give it 10 stars.
the mail box are only good to look at, and only if the are installed inside. mine is installed on the exterior wall and it whenever it rains water gets inside. I was gone for a week and when I got back, half the mailbox was flooded with water and the mail was a soggy mess. half of them were badly damaged including one from IRS, it got me in to a lot of trouble. Please avoid these if installing on exterior wall with no protection.
Customer Service Reply: We are sorry that you are not 100% satisfied with your product. Please note that this product is designed with multiple leak resistant features. The first being a channel around the inside bottom of the lid. This channel will collect water, and redistribute it to the rear of the mailbox, where it exits. The second feature are a series of holes on the inside towards the back bottom that act to divert any water, should it get past the rain channel.
We would recommend looking at the water coming off of the roof when it rains, as there may be an excess of water being poured onto the top of the unit. If that is not the problem, please call a Customer Service Representative, so they may assist you in keeping your mail dry, as this is an unusual occurrence for any of our mailboxes. When we hear of this type of leakage, it is usually do to an environmental issue around the box itself.
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