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We ordered the Whitehall Liberty Mailbox/Post. There was some confusion with the colors and we had to have the post exchanged. I was prepared for it to be a "process," but the customer service was outstanding, the original post was scheduled for pickup immediately and a new one was received a week later. The quality of the product is great - it is a beautiful addition to our new home!
We ordered a Whitehall Westwood model mailbox online and are extremely pleased with the entire experience. The ordering process was very simple to get exactly what we wanted. The mailbox was shipped as stated within two weeks. Email notification was recieved when it shipped and we were able to track it's journey and arrival. The product packaging was exceptional! It would be almost impossible to damage in transit. The instructions for assembly were explicit, and the fit and finish of all parts was superior to any products I have purchased. This is truly a quality product and we are totally satisfied with our purchase.
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